After reviewing Marie’s effort to take time for lunch, Dr. Schwab introduces her to Margaret Moore, MBA (a.k.a. Coach Meg), founder of the first health and wellness coaching school in the United States. Coach Meg points out that physicians are trained first and foremost to focus on their patients' well-being and often feel guilty when they pause to take care of themselves. "We’re not a healthy society, emotionally or physically. And it’s hard to imagine us getting that [patient care] done without the health care workforce also being well." Coach Meg presents multiple definitions of well-being and delineates the relationship between resilience and positive emotions. Maintaining an upbeat, open-minded, and flexible perspective may counteract the stress encountered during a busy clinic session. Coach Meg talks to Marie about coaching herself during the course of the work day. Short breaks, deep breaths, and glancing at a pleasant image may be helpful. Meg motivates Marie to take a high-level look at herself and her life, and to start re-examining the path forward and its sustainability. Coach Meg and Dr. Schwab inspire Marie to see if she can begin to locate her own personal “off switch” before the next episode.
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